Banner Health Plans (BHP) actively collects data to better understand how our members use healthcare.
Why we collect this information:
- B – UFC/ACC wants to make sure that all our members get the best care possible.
- We want to better understand our members and identify their health needs.
- The data we collect includes race and ethnicity (REaL) data as well as sexual orientation and gender identity (SOGI) data.
- We ask for this information so that we can review the services that all members receive to make sure that everyone gets the highest quality of care.
The data will be used to:
- Identify shortfalls in service for anyone.
- Identify gaps in our network.
- Identify training needs for our staff and network.
- Identify the need for new services.
- Identify the need for new providers.
The data will NOT be used to:
- Authorize services.
- Deny services.