B – University Family Care/ACC (B – UFC/ACC) actively collects data to better understand how our members use healthcare.
Why we collect this information:
- B – UFC/ACC wants to make sure that all our members get the best care possible.
- We want to better understand our members.
- We want to identify their health needs.
- The data we collect includes race and ethnicity (REaL) data as well as sexual orientation and gender identity (SOGI) data.
- We ask for this information so that we can review the services that all members receive to make sure that everyone gets the highest quality of care.
- The data will be used to:
- Identify where services fall short for anyone.
- Identify gaps in our network.
- Identify training needs for our staff and network.
- Identify the need for new services.
- Identify the need for new providers.
- The data will NOT be used to:
- Authorize services.
- Deny services.