Performance Measures and Surveys

The purpose of the provider and member surveys from AHCCCS are to solicit feedback to improve performance. Banner – University Family Care/ALTCS (B – UFC/ALTCS) will provide a member satisfaction survey to assess member needs and improve delivery of services. 

B – UFC/ALTCS Member Satisfaction Survey Results

• 2024 Survey Results     English | Español
• 2023 Survey Results     English | Español
• 2022 Survey Results
• 2021 Survey Results
• 2020 Survey Results
• 2019 Survey Results
• 2018 Survey Results

UFC Member Satisfaction Survey

• 2018 Survey Results
• 2017 Survey Results
• 2016 Survey Results
• 2015 Survey Results
• 2014 Survey Results

B – UFC Provider Satisfaction Survey Results 

• 2024 Survey Results

UFC Provider Satisfaction Survey Results

• 2011 Survey Results

AHCCCS Member & Provider Survey Results

The purpose of the provider and member surveys from AHCCCS are to solicit feedback to improve performance.

• AHCCCS Member & Provider Survey Results
• AHCCCS Performance Measure Results