Banner – University Family Care/ALTCS (B – UFC/ALTCS) works with members and guardians to make sure each person receives the services they need. Sometimes a member need services outside of their home. This decision is made by the Child and Family Team.
- B – UFC/ALTCS has to approve these services.
- The Behavioral Health provider sends the paperwork to B – UFC/ALTCS .
- B – UFC/ALTCS has to approve Assessment Intervention Center, Brief Intervention Programs, Therapeutic Foster Care, Behavioral Health Residential Facilities and Behavioral Health Inpatient Facilities.
- If the member is not connected to a Behavioral Health provider, the guardian can call the B – UFC/ALTCS Customer Care Center for a referral.
- Inpatient psychiatric admissions do not require prior authorization for admission.
Out-of-State Facilities for Children
- B – UFC/ALTCS may approve an out of state facility if no in-state providers are able to meet the needs of the member.
- If you have questions about higher levels of care or out-of-state facilities, call our Customer Care Center.