Time to Renew 101

How can I avoid losing healthcare coverage?

  • Make sure your mailing address, phone number, and email address on file is correct. To update any changes contact the ALTCS Customer Service number, (888) 621-6880, Monday through Friday from 8 a.m. to 5 p.m. 
  • Check your mailbox for a letter from AHCCCS about renewal of coverage.
  • Respond to any requests from AHCCCS for more information so the agency can accurately determine eligibility.

How can I renew?

ALTCS Members need to call (888) 621-6880, Monday through Friday from 8 a.m. to 5 p.m. to get help completing their renewal.