You’ve got options when it comes to your care
When you don’t feel well, the last thing you want to do is go anywhere. That’s why we try to make things easier by offering telehealth visits. Whether you have the flu or allergies or you are looking for confidential support for depression or substance use, you can talk with a provider online by phone or video, in the comfort of your home. All you need is your mobile phone, tablet or computer.
With your Banner Medicare Advantage plan, you have benefit coverage for telehealth visits when:
1. You use a provider in the Banner Medicare Advantage network who offers telehealth services.
2. You’re getting care for certain non-emergency medical conditions like, but not limited to: the flu, colds, pink eye, rashes and fevers.
Virtual visits with your local provider
Banner Medicare Advantage is committed to helping you get the care you need outside of your provider’s office with telehealth visits. Ask your provider if they offer telehealth visits or call the Customer Care Center number on the back of your member ID card to find a provider near you.
If you are experiencing a medical emergency, you should seek appropriate emergency medical assistance such as calling “911.”