Member Portal

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Member Portal

Make your life easier with your member portal. Your member portal is convenient, secure and accessible 24/7.

Tools included in your member portal:

  • View eligibility and benefits
  • Request a PCP change
  • Request member ID card
  • View a digital copy of member ID card
  • Update your contact information
  • Send secure messages to our Customer Care Center

Visit your member portal or click “Member Portal” in the navigation bar above to log-in or sign-up.

Changing Your Primary Care Provider

If you would like to change your primary care provider (PCP), or if you are not sure who your current assigned PCP is, contact our Customer Care Center at 800-582-8686, TTY 711. We are here to help.

It is important to change your PCP before a scheduled appointment with a new PCP. We want to make sure we have the correct information on file. To make a change, please have the following PCP information available:

  • PCP first and last name
  • PCP location and practice name
  • Date of appointment (if you have a scheduled appointment)

If you need assistance in finding PCP information, you can find a list of B – UFC/ACC providers on our website or by calling our Customer Care Center.