Banner – University Family Care/ACC (B – UFC/ACC) cares about the health of our members. Completing wellness exams can prevent many health problems and benefit your life. Our rewards program is directed toward improving the health outcomes for you to prevent risk of more complicated issues occurring. We want you to have the best quality health care possible.
Q: What is the Incentive Campaign?
A: This incentive offers a $20 reward to B – UFC/ACC members who attend their appointment and complete the required visit/exam in 2025, between July 1 and December 31, 2025. Members will receive a B – UFC/ACC &more Benefits Prepaid Mastercard® in the mail with their reward preloaded.
Q: Who is eligible?
A: Any eligible B – UFC/ACC member who received notification of the reward through a text message or post card and completes their exam/visit, between July 1 and December 31, 2025.
Q: Where can the reward be used?
A: Members can shop in-store at any of the approved stores in-network, including Walmart, Albertsons, Safeway, Kroger, Fry’s, Walgreens and CVS. For a full list of stores nearby, members can always visit the andmorehealth.com website or &more mobile app for more information.
Q: Is there a store finder website/app members can access to view participating stores?
A: Yes, andmorehealth.com gives members access to all their benefits, balances, transactions and additional resources like a store finder for ease of card use at one of our approved stores in network.
Q: When should the rewards arrive?
A: To receive the reward, there will need to be a claim filed with the date of your exam/visit sent from your provider. Please allow four to six weeks after your eligible visit for delivery of your B – UFC/ACC &more Benefits Prepaid Mastercard® in the mail with your rewards preloaded.
Q: Are there restrictions with my purchases?
A: This rewards card will not allow the purchase of products such as lottery tickets, tobacco, alcohol, firearms or gift cards.
Q: Is there a limit of rewards per household?
A: No, each household member that is eligible for the reward and has completed their visit/exam between July 1 and December 31, 2025, will be eligible for the rewards card.
Q: Does the rewards card expire?
A: Yes, the rewards card will need to be used within one year of the issue date.
Q: Can the card be used at an ATM?
A: No, there is no ATM access.
Q: Can one household member be eligible for multiple rewards?
A: Yes, if the member is eligible for more than one reward.
Q: How to activate the rewards card?
A: Please follow the instructions that came with the card or call 855-263-6673, TTY 711.
Q: Where to go for additional questions?
A: If you have any additional questions, please reach out to our Customer Care Center at 800-582-8686, TTY 711.
Q: Is there a charge for a replacement rewards card?
A: No, lost and replacement card orders will only be processed at the beneficiary’s request or at the member’s request. Members may incur an added fee for expedited shipping of lost or replacement cards or new kits.
Q: Will lost or stolen gift cards be replaced?
A: Yes, if you have a lost or stolen card, please call 855-263-6673, TTY 711.
Q: Is there a dormancy fee for not using the card?
A: No.
Q: Are there any other fees?
A: No, there are no additional fees to the member.
Q: If the member already completed the required visit/exam, will they still be considered for the reward?
A: No, only members who received a text message and/or post card about the incentive are eligible.
Q: Does the member need to provide confirmation that a wellness visit was completed?
A: No, B – UFC/ACC will receive a claim from the provider upon completion of the wellness visit.
Banner – University Family Care & more Benefits Prepaid Mastercard® is issued by The Bancorp Bank N.A, Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. Card may not be accepted anywhere Debit Mastercard is accepted. You will receive a PIN upon activation.
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