Banner – University Family Care/ACC (B – UFC/ACC) cares about the health of our members. Completing wellness exams can prevent many health problems that can benefit your life. Our rewards program is directed toward improving the health outcomes for you to prevent risk of more complicated issues occurring. We want you to have the best quality health care possible. This is why you are receiving this reward. If you have received a notification of eligibility, you will receive a reward for completing your exam, screening or evaluation between the dates of October 1 to December 31, 2024.
Q: What is the reward you are being offered?
A: This incentive offers a $30 reward to B – UFC/ACC members who attend their appointment and complete the required screening in 2024, between October 1 and December 31, 2024. Once you complete your required screening, you will receive your Banner – University Family Care & more Benefits Prepaid Mastercard® in the mail with your rewards preloaded.
Q: Who is eligible?
A: Any eligible B – UFC/ACC member who received notification of the reward and completes their exam, between October 1 and December 31, 2024.
Q: Where can the rewards card be used?
A: The rewards card is available to be used at Albertsons, Safeway, Kroger, Fry’s, Walgreens, and CVS (with delivery options available with Albertsons and Safeway).
Q: When should the rewards card arrive?
A: To receive the rewards card, there will need to be an approved claim from the date of your exam sent from your provider. Please allow 4 to 6 weeks after your claim has been approved for delivery of the rewards card.
Q: Are there restrictions with your purchases?
A: This card will not allow the purchase of products such as tobacco, alcohol or firearms.
Q: Is there a limit of rewards cards per household?
A: No. Each household member that is eligible for the reward and has completed their exam during the reward time frame will be eligible for the rewards card.
Q: Does the rewards card expire?
A: The rewards card will need to be used within one year of the issue date.
Q: Can the rewards card be used at an ATM?
A: No. This rewards card is available to be used at Albertsons, Safeway, Kroger, Fry’s, Walgreens, and CVS. The rewards card cannot be used to obtain cash from an ATM or at the point of sale.
Q: Can one household member be eligible for multiple rewards?
A: Yes, if the member completes multiple screenings between October 1 and December 31, 2024.
Q: How to activate the rewards card?
A: Please follow the instructions that came with the card.
Q: Where to go for additional questions?
A: If you have any additional questions, please reach out to our Customer Care Center at 800-582-8686, TTY 711.
Q: Is there a charge for a replacement rewards card?
A: No.
Q: Are there dormancy fees for not using the rewards card?
A: No.
Q: Who do you contact if your rewards card needs to be replaced?
A: Please call our Customer Care Center at 800-582-8686, TTY 711.
Banner – University Family Care & more Benefits Prepaid Mastercard® is issued by The Bancorp Bank N.A, Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. Card may not be accepted anywhere Debit Mastercard is accepted. You will receive a PIN upon activation.