Quality Improvement Program

At Banner Health Plans, we care about our members' health. Our members deserve the highest level of care and we are dedicated to making that a reality. By working closely with you, our providers, we ensure that they receive the best possible healthcare experience. Our commitment is to continuously improve and deliver high-quality services tailored to our members' needs. 

Strategy

Our strategy for improving our members’ experience of care, including quality and satisfaction.

Scope

The scope of our program is comprehensive and covers both clinical and non-clinical aspects of healthcare.

Goals and Objectives

Our goals include quality improvement activities implemented across all care settings.

Accreditation

The NCQA has awarded us a three-year Medicaid Health Maintenance Organization accreditation.

Performance Measures

We ensure that performance measure standards are met and achieving the “Triple Aim”.

Surveys

We administer surveys and use results to assess members’ needs and improve the delivery of services.

Interventions

Quality Improvement Programs implemented in recent years.