Banner Health Plans (BHP) is committed to improving the quality of care and services delivered to all of our members through meaningful quality improvement activities implemented across all care settings. Our key goals include:
- Safety: Ensuring rapid incident response times, stabilizing health conditions, and supporting recovery to minimize harm.
- High-Quality Healthcare Delivery: Providing culturally and linguistically inclusive care, especially for members with complex health needs. Ensuring quality care is accessible to all, regardless of payer source.
- Care Coordination: Enhancing healthcare delivery by ensuring seamless coordination across various systems.
- Regulatory Compliance: Maintaining adherence to all state and federal quality management (QM) regulations.
- Improved Outcomes: Enhancing both physical and behavioral health (BH) outcomes through integrated, data-driven improvements.
BHP incorporates proven Quality Management and Performance Improvement processes utilize targeted interventions to support diverse subpopulations. Our key objectives include:
- Assess healthcare service effectiveness using standardized state and federal performance measures.
- Analyze member demographics to ensure services are culturally and linguistically appropriate.
- Identify and implement improvement activities through structured methodology (Plan-Do-Study-Act Cycle).
- Address complex healthcare needs and tailor programs accordingly.
- Apply evidence-based strategies to enhance members’ healthcare experiences.
- Monitor and enhance performance based on standardized benchmarks and regulatory requirements.
- Support member well-being through coordinated healthcare solutions.
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