The scope of the Quality Improvement Program is comprehensive and covers both clinical and non-clinical aspects of healthcare including medical, behavioral health, dental and vision care. Banner Health Plans incorporates all demographic groups, lines of business, benefit packages, care settings and services in its quality improvement activities, including preventive health; emergency care; acute and chronic care; population health management; health disparity reduction; behavioral health; episodic care; long-term services and supports; ancillary services; continuity and coordination of care; patient safety; social determinants of health; and administrative, member, and network services. The Quality Improvement Program is governed by the following core principles:
This strategic approach is centered on continuous evaluation to ensure high-quality, accessible, and equitable healthcare for all members.
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