Banner Health Plans (BHP) delineates evidence-based activities and interventions aimed at improving performance, ensuring that performance measure standards are met and achieving the “Triple Aim”. We are is dedicated to improving experiences and outcomes of care, improving the health of populations and establishing opportunities for clinical integrated care.
You can find the list of performance measures that we monitor on the Arizona Health Care Cost Containment System website.
BHP is committed to quality improvement in healthcare services. We are dedicated to ensuring members receive the best possible care and services. Annually, the organization evaluates its performance, sets goals for care and services and develops improvement plans if goals are not met.
We use HEDIS standards to measure if our members are getting the care they need. HEDIS is used across the country to compare health plan performance.
BHP strives to continuously improve access to quality healthcare for our members. By offering a large network of providers that work collaboratively with physician specialists throughout our network and community of preferred providers, members have optimal access to quality services and provider options.
HEDIS is a set of standardized performance measures developed and updated annually by the National Committee for Quality Assurance (NCQA). It is one of healthcare’s most widely used performance improvement tools. HEDIS measurement allows consumers to compare health plan performance to other plans and to national or regional benchmarks. BHP uses these measurements to evaluate the quality of the care and services given to our members and to track year-to-year performance. HEDIS is one component of NCQA's accreditation process required by state regulators.
HEDIS includes more than 90 measures across 6 areas of care, including:
You can find our HEDIS scores and compare them to other health plans on the Arizona Health Care Cost Containment System website.